01 / Revenue cycle

Revenue cycle management support that keeps claims moving

When billing tasks, claim follow-up or payment posting fall behind, cash slows down and your team loses sight of what needs attention next. Accancy supports defined revenue cycle workflows for hospitals and physician groups, so outstanding work keeps moving and your staff can focus on the exceptions that need them.

Discuss revenue cycle support

Signs your team could use support

  • Claims are sitting unbilled or unworked because the team is stretched
  • Payment posting is behind, so balances and A/R reports can't be trusted
  • No one is consistently following up on claims with no payer response
  • Staff turnover or leave has left gaps in day-to-day billing work
  • You need extra capacity for a backlog, a system migration or seasonal volume

What our revenue cycle support includes

Billing support

Preparing and reviewing claims against your payer and internal rules, correcting edits, and submitting through your clearinghouse so clean claims go out on time.

Claims follow-up

Working no-response and pending claims by payer and age, checking status through portals and calls, and recording the next action on every account.

Payment posting

Posting ERA and manual payments, adjustments and denials accurately, reconciling deposits, and flagging underpayments and posting exceptions for review.

Clear reporting

A regular summary of work completed, open items, and issues that need a decision from your team.

Who it's for

Hospitals, health systems and physician groups that run their own revenue cycle and need dependable extra capacity or help clearing a backlog.

How an engagement starts

  1. Understand. Talk through your current workflow, workload and the issues your team needs help with.
  2. Define. Confirm the scope, systems access, review process and reporting expectations.
  3. Begin. Align on onboarding and handoffs, then review progress together as the work gets underway.

Frequently asked questions

What is revenue cycle management support?

It is hands-on help with the operational work that turns patient services into payment: preparing and submitting claims, following up with payers, posting payments and keeping accounts moving. Accancy works on defined parts of that cycle alongside your in-house team.

Do we have to outsource our whole revenue cycle?

No. Most engagements start with one defined workflow, such as claims follow-up or payment posting, with an agreed scope, review process and reporting rhythm. You can extend the scope later if it works well.

Do you work in our systems?

Yes. We work inside your existing practice management, billing and clearinghouse systems with access you control, so your data and workflows stay where they are.

How do you handle patient information?

Access, confidentiality and data-handling requirements are agreed during onboarding, and protected health information is handled under a Business Associate Agreement.